This policy applies to all services provided by DRTE Education, including the DRTE Academy online learning platform.

DRTE EDUCATION SDN. BHD.
Effective Date: 1 March 2026

1. Introduction

DRTE EDUCATION SDN. BHD. (“DRTE”, “we”, “our”) is committed to safeguarding personal data in accordance with the Personal Data Protection Act 2010 (Malaysia) and applicable data protection principles.

This Privacy Policy outlines how personal information is collected, used, stored, and protected in the course of providing structured educational programmes.

DRTE adheres to the principles of data minimisation and purpose limitation in processing personal data.

2. Nature of Platform

DRTE operates as an educational platform providing structured theoretical, academic, and research-informed learning programmes.

The platform does not provide clinical services, individual medical consultation, diagnosis, or treatment recommendations.

No practitioner–patient relationship is established through participation in our programmes.

3. Eligibility & Children’s Data

Our programmes are intended for individuals who are legally capable of entering into binding agreements under applicable law.

We do not knowingly collect personal data from minors without appropriate parental or guardian consent. If we become aware that personal data of a minor has been collected without such consent, we will take reasonable steps to delete such information.

4. Information We Collect

We may collect and process the following categories of personal data:

• Full name

• Email address

• Contact details

• Billing information

• Transaction records

• Platform usage data

Payment details are processed securely by third-party payment providers. DRTE does not store full credit card information.

5. Purpose of Processing

Personal data is processed for legitimate educational and operational purposes, including:

• Granting access to learning programmes

• Managing enrolment and academic communication

• Processing payments and maintaining transaction records

• Providing structured academic updates and programme-related announcements

• Sharing information regarding future educational offerings, scholarly events, and institutional updates

• Enhancing platform functionality and academic quality

Educational communications may include theoretical discussions relating to health sciences and structured knowledge systems. Such communications are provided solely for educational purposes and do not constitute medical advice.

Recipients may withdraw consent for promotional communications at any time through the unsubscribe mechanism provided in our emails.

Personal data is processed based on contractual necessity, legitimate interests, or user consent, where applicable.

6. Data Security

DRTE implements reasonable administrative, technical, and organizational safeguards to protect personal data against unauthorized access, disclosure, alteration, or destruction.

7. Data Sharing

Personal data is not sold, rented, or traded.

Data may be disclosed only:

• To secure payment processors

• To service providers essential for platform operation

• Where required by applicable law

8. Data Retention

Personal data is retained only for as long as necessary to fulfill educational, contractual, or legal obligations.

9. International Data Transfers

Where necessary for platform operation or service delivery, personal data may be processed or stored on secure servers located outside Malaysia.

In such cases, DRTE ensures that appropriate safeguards and data protection standards are implemented in accordance with applicable laws.

10. Rights of Data Subjects

Individuals may request access to, correction of, or clarification regarding their personal data by contacting us at:

support@drte.io

11. Governing Law

This Privacy Policy is governed by the laws of Malaysia.

* In case of discrepancy, the English version shall prevail.